Confidentiality statement

Counselling works with high levels of confidentiality, but there are some exceptions to this:

  • When the client gives the counsellor permission to talk to a someone else
  • Where there is a safety issue for the client or for someone they are talking about
  • Where there are child protection issues for the client or for someone under 18
  • When the counsellor has supervision for their practice. All counsellors working within the British Association for Counselling and Psychotherapy (BACP) Ethical Framework are required to have supervision at least once a month to check that they are working in an appropriate and professional way.

If there is a reason to break or extend confidentiality, counsellors will always talk clients about this beforehand wherever possible, and will keep in touch with the client about the process of involving other people or agencies.

In very rare circumstances counsellors can be required by law to produce their records. The counsellor would inform their client about this.