Where we are
Our address is:29 Castlegate
We're opposite the side of Fenwicks, next to Fairfax House. Click on the links below to see videos of how to find us!
Finding us from Parliament Street, the fountain and Coppergate
Finding us from the Jobcentreplus, Stonebow and Pavement
Finding us from Clifford Street and York Dungeon
You can also ring us on 01904 555400.
We will have staff in the building offering appointments and answering telephone enquiries from 9am to 5pm, Monday to Friday.
If you have a buggy or use a wheel chair, then access is by the ramp at the side of the building accessed via Castlegate. All services can be accessed on the ground floor, if necessary. There is a downstairs loo with disabled access as well as baby changing facilities.
Unfortunately, we are no longer able to offer an email service. But remember, you can still drop in between 1pm and 5pm Monday to Thursday, 1pm-4:30pm Friday, or telephone between 9am and 5pm, Monday to Friday